Knowledge Base

Within this knowledge base you will find simple tutorials as well as in depth coverage for technical topics. If at any point you need additional information feel free to contact our technical support team that is waiting around the clock to answer any questions you might have by live chat or email.

VPS/Server Knowledge Base

Frequently Asked Questions

What is a VPS?

A VPS stands for Virtual Private Server. As the name implies it is your own private server which is hosted in the cloud/on the Internet. Like any server it is always on 24/7 and constantly online.

Think of your VPS as a personal computer that you rent on a monthly basis. This computer is located within our datacentre based in the UK. You then access your computer through the internet and install your MT4 terminals so they run 24hrs per day.

Can I upgrade an existing server?

Yes, you can. You can either do it within Client Portal (My Products -> Manage Product -> Upgrade) or write an email to with the plan to which you want to upgrade your Forex VPS.

Why do I need a Forex VPS?

Any Forex EA requires the trading terminal to be running 24/7. If the trading platform is offline or shutdown the EA ceases to function.

With our VPS you can install any trading platform with your EA and it let it run 24/7. You can access your VPS using the Remote Desktop Connection at any time and you will see that your platforms are still running as you left it.

How much technical knowledge do I need?

Virtual Private Server (VPS) is very easy to use as you will be using standard Remote Desktop Program (RDP) software (comes by default with every Windows edition) to connect. We also provide video tutorials. Please visit our Knowledge Base page for more information.

How do you bill?

All charges are monthly and will be automatically paid from your Credit/Debit Cards, PayPal, Skrill, Coingate (Bitcoin / Cryptocurrencies) account (if you used subscribe option). services can be cancelled at any time and invoices are available through the web interface.

What advantages are of using our Forex VPS over PC for running a Forex EA?

There are many advantages of using Forex VPS but here is the list of the most important ones:

Internet Connection Stability — Our VPS solution offers a professional setup. We have a high grade Internet connection and multiple backup connections in case one or more go down. In comparison a Home Internet connection has no backup and can vary in reliability.

Keep your PC desktop tidy — If you run your MT4 on your PC you will always have the terminal on the desktop. This can be annoying and also you could mistakenly close the terminal while closing other applications. With a VPS it is out of site unless you have your RDP connection running.

Access from anywhere — You can remotely access your VPS from anywhere you have an Internet connection.